How Can I Update My Password? Resetting your password is a good thing to do every so often for the security of your account. ...
What Social Networks Are Integrated Within SocialCloser? We are fully integrated with Facebook pages, automatically bringing in interactions from all reactions, comments, replies, messages, chatbots, and...
How To Manage Duplicate Contacts Getting duplicate contacts from Facebook’s data feed (API) is inevitable for a variety of reasons, so we made it...
How Do I Add My Own Activity To SocialCloser (Calls, Meetings, etc.)? Having SocialCloser ensure that social media engagements with your leads are coming in automatically is super important, but what about...
What Social Media Interactions Automatically Come Into SocialCloser? Below is a list of all the information that you can expect to AUTOMATICALLY come into your SocialCloser account...
How do I update my email address? To update the email address associated with your SocialCloser account: Click on your image in the upper left corner of...
How Do Existing Facebook Page Activities Get Into Your Account? Every new SocialCloser account starts out with 25,000 past engagements from your attached Facebook page(s) or the last 3...
Some of my Facebook pages aren’t showing up; how do I fix that? If you’re a Facebook Admin or Editor for a particular page but it’s not showing up as an option for...
What is the best way to start using SocialCloser? Please refer to our Getting Started Checklist. We created a simple, step-by-step checklist to make sure that you...
How Do I Find My Top 25 Best Leads? We’ve created lead priorities for you automatically within SocialCloser through our proprietary Smart Score system. Every list within...
Are Facebook Groups Part Of My Account? Unfortunately, Facebook groups are not part of the API (data pipeline) from Facebook that is available for any third-party app...
SocialCloser Integration for Facebook Agencies and Business Partners The Facebook API will only allow third-party apps, like SocialCloser, to import page engagements through an individual profile… if...
Why is SocialCloser better than just using Facebook on its own? We are the FIRST & ONLY Facebook lead monitoring tool that automatically ranks INDIVIDUAL LEADS for you, pinpointing your very...
Why is Facebook Messaging So Much Better In SocialCloser than other tools? Beyond the fact that SocialCloser records every message interaction automatically for you, managing the conversations is far superior inside SocialCloser…...